Media and Corporate Communications Tel: 01691 680717   Email Jools Payne

Reputation Management

Latest Post

Brand Storytelling Via Oswestry LitFest

Brand Storytelling Via Oswestry LitFest

Pretty much anyone who can string a coherent sentence together can lob out an opportunistic press release. And indeed, many business owners do just that in the mistaken belief that this is somehow ‘good PR’ (public relations) . PR is such a nebulous term. It’s also a deeply misunderstood art that in my view is an…

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Don’t Underestimate the Power of Twitter

Don’t Underestimate the Power of Twitter

I was chuffed last month to win a competition on Twitter posted by Shropshire’s social media queen, Jan Minihane, from The Net Advantage. Jan had asked her thousands of followers to share their top Twitter tip. ...

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Join Me in a Romp Around Reputation

Join Me in a Romp Around Reputation

Whenever I’ve lapsed into that unedifying state of smug, I have invariably, shortly afterward, come a cropper by tripping inelegantly over my own self-satisfaction. I chipped a front tooth that way aged 15. I fell ...

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Build Reputational Capital by Keeping Your Word

Build Reputational Capital by Keeping Your Word

Whenever I’ve lapsed into that unedifying state of smug, I have invariably, shortly afterwards, come a cropper by tripping inelegantly over my own self-satisfaction. I chipped a front tooth that way aged 15. I fell ...

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The NatWest nightmare

The NatWest nightmare

I’m a NatWest customer. You’ve probably guessed already the PR issue I’m exploring in this blog post. As I write, NatWest’s computer systems still hadn’t cleared the backlog of customer credits following its catastrophic IT ...

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