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Posts Tagged ‘Banks’

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The NatWest nightmare

The NatWest nightmare

I’m a NatWest customer. You’ve probably guessed already the PR issue I’m exploring in this blog post. As I write, NatWest’s computer systems still hadn’t cleared the backlog of customer credits following its catastrophic IT failure 7 days earlier and the bank’s internal IT systems were also down. I know; we had our annual review…

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