Media and Corporate Communications Tel: 01691 680717   Email Jools Payne

Posts Tagged ‘Reputation’

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Build Reputational Capital by Keeping Your Word

Build Reputational Capital by Keeping Your Word

Whenever I’ve lapsed into that unedifying state of smug, I have invariably, shortly afterwards, come a cropper by tripping inelegantly over my own self-satisfaction. I chipped a front tooth that way aged 15. I fell over my own conceit again last week. Therein a future blog lies. I feel well placed therefore, to assert that…

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The NatWest nightmare

The NatWest nightmare

I’m a NatWest customer. You’ve probably guessed already the PR issue I’m exploring in this blog post. As I write, NatWest’s computer systems still hadn’t cleared the backlog of customer credits following its catastrophic IT ...

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